If travelling to and from school on a First Bus, there's a new policy you should be aware of, especially if you are paying for your bus fare using notes.
As from 19th October 2015, if the bus driver hasn't got enough change to give to you, a change voucher will be issued from the ticket machine as a cash value for any change that is due. If you are issued a voucher, please keep it safe and when possible, present it to a driver on another First Bus to exchange for cash.
Please remember to keep your change voucher safe - as without it, you'll not be able to claim your change.
If you have any queries about this policy, please call First Bus directly on 0161 627 2929 (lines open 0700-1900 Monday to Friday and 0900-1700 Saturday, local call charges apply).
From the start of the next academic year, there will be some changes to the fares which are charged on the majority of TfGM subsidised school buses. These changes should make school fares easier to understand for both passengers and operators.
From 1 September, the fare structure will be simplified so that children are all charged a flat fare. This will replace the existing system whereby children are charged one of three different fares depending on the distance they travel.
For children with igo passes, the new single fare will be £1.30, the new return fare will be £2.20 and the new cost of the school weekly ticket will be £7.00.
Children who do not have igo passes will continue to be charged a default single fare which, from September, will be £1.70. Children without igo passes are also unable to buy either returns or weekly tickets.
There are still a number of school buses where fares are set by the operator and which will therefore be unaffected by these changes.
Full details on which school services will be affected will be provided on www.tfgm.com before the start of the new school year.
Students with igo cards can now use get me there to pay for travel on Metrolink. They simply log on to www.getmethere.com, create an account, add their card, then buy smart tickets in advance to load straight onto their igo card when travelling.
If you have any further questions, please contact TfGM Customer Relations on 0161 244 1000.